Know before you go
Frequently asked questions
Everything people ask us before they arrive. If yours isn't here, just get in touch.
How do I book a site?
Accommodation bookings (glamping tents, campsites, RV sites and vanlife spots) are handled through our booking system. Hit Book Now anywhere on the site and you'll be taken straight there to pick your dates.
Activities and rentals are booked separately here on the website and paid at checkout, so you can reserve your river descent, axe throwing session or rental gear before you arrive.
What's the difference between the site types?
Glamping Tents come furnished: a queen bed, a couch that converts into a double, all bedding, a private porch and 15 amp power. Turn up with a bag, not a car full of gear.
Campsites are classic sites with a fire pit and picnic table; you bring the tent. Riverside sites have 15 amp power, regular sites have none.
RV Sites are level serviced pads with a 30 amp hookup, water connection and access to a communal dump station.
Vanlife, Park & Stay spots sit in our designated parking area with 15 amp service, fresh water and dump station access. A simple overnight option rather than a full campsite.
What does waterfront mean?
Six of our sites sit directly on the riverbank: three glamping tents and three tent campsites. They cost a little more and they're the first to go each season, so book early if that's what you're after.
What are check-in and check-out times?
Check-in is from [3:00 PM] and check-out is by [11:00 AM].
Arriving later than [9:00 PM]? Let us know in advance and we'll leave instructions for you.
Can I have a campfire?
Yes. Every campsite and glamping tent has its own outdoor fire pit, and glamping tents come with one complimentary bundle of firewood. Vanlife Park & Stay spots sit in the parking area and do not have a fire pit.
Fires are subject to any provincial burn bans in effect. We'll tell you at check-in if one is active.
Are dogs allowed?
[Confirm your pet policy here: whether dogs are welcome, on which site types, any leash rules, and whether there's an additional fee.]
What's your cancellation policy?
[Confirm your cancellation policy here: how far ahead a booking can be cancelled for a full refund, any deposit terms, and how weather cancellations for activities are handled.]
Do I need to bring my own equipment?
No. Tubes, kayaks and rafts are included with the self-guided river descents, and we rent kayaks, paddleboards and e-bikes separately. Reserve any of it ahead through Activities and Rentals.
You're welcome to bring your own gear too. The shuttle service will still run you upriver.
Is the river suitable for children?
The stretch we sit on is slow and shallow in most places, which is what makes it good for floating. Life jackets are provided with every rental and are required for children.
[Add any age minimums for the guided tours and the axe throwing range.]
Can you host our wedding or group event?
Yes. We host weddings, group retreats and corporate days using the pavilion, the beach and the riverbank, with on-site accommodation for guests. Every event is quoted individually.
Take a look at the Events page and send us the date and headcount.
What facilities are on site?
[List your facilities here: washrooms, showers, potable water, dish stations, laundry, Wi-Fi coverage, the camp store and the pavilion.]
Where exactly are you?
We're on the river in Quebec, within reach of Ottawa and Gatineau. Full directions and a map are on the Contact page.
Still stuck?
Ask us directly
If your question isn't above, send it over. We'd rather answer it before you book than after you arrive.
For group bookings, weddings and corporate days, tell us the date and headcount and we'll come back with options.
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